Case Studies

Grandstay

GrandStay Hospitality, LLC.

At GrandStay®Hospitality, LLC., our goal is to provide guests with more than just a room. We take pride in providing a relaxing atmosphere, through a wide array of amenities, our warm and friendly staff and excellent guest services, where guests truly feel at home.

All our hotel brands provide excellent value and service, offering complimentary breakfast, Bath and Body Works products, luxurious white bedding and high-speed internet.

Replace stamp card rewards program with a customer engaging online and mobile program

The stamp card program for customer loyalty was manual. There was no way of tracking who the cards were handed out to, how many cards were out and if the card was lost-there was no way of helping the customer with their lost rewards. Repeat, loyal customers and an effective reward

A digital loyalty program to keep the customers engaged and excited

Enter Nexus Digital Marketing with all of the bells and whistles of the best hotel loyalty programs out there plus more. The platform allowed the reward program to give 10 points for every dollar spent at any of the 30 hotels franchised by GrandStay. The program allows the customers to either to earn credits for future stays or redeem their reward points for a usable gift card at hundreds of retailers.

Giving customers the option to cash their points immediately or hang on to them to unlock bigger rewards proved to be very effective.

2000 customers actively using their loyalty program in just 3 months

The result have spoken for themselves, as GrandStay quickly went from a manual reward program with its competitors to a hugely successful business with all positive reviews of its loyalty program.

Freshslice Pizza

Freshslice Pizza is a Canadian pizza chain and franchise. Founded by Ray Russell in 1999, Freshslice Pizza has grown from a family-run business to a chain of over 73 (and counting) restaurants across British Columbia, BC.

Grandstay
Grandstay

Freshslice Pizza is known for and proud to serve only the very best pizzas and using only the freshest ingredients! They are passionate about their fresh ingredients, unique flavors and the secret recipe for their multigrain crust that makes Freshslice Pizza a local favourite and has earned them the Golden Plate Award for their “Pizza by the Slice”.

Moving towards digital era

In 2017, Freshslice partnered with Nexus Digital Marketing to create the overwhelmingly popular “Freshslice Rewards” Loyalty Program and Freshslice App to keep the Freshslice customers engaged and rewarded with every visit! April of 2017 Freshslice announced: For all Freshslice pizza lovers, we have now introduced the online reward mechanism. Get rewarded for every dollar you spend at our locations. You can track your earned points from our mobile app at any time. Get notifications on special offers, promotions and many more. To try our exciting new reward mechanism, download our mobile app and register today.

Grandstay

Overwhelming customer enrollments

Nexus Digital Marketing designed the easy to use, seamless integration, Intuitive data driven, Freshslice Rewards program, that rewards points for every dollar spent. With Bonus Point days and point multiplying incentives. Redeemable for generous cash back rewards, giving customers the option to redeem their points immediately or collect them longer to receive bigger cash back amounts!

With over 28000 App downloads and active customers using the Freshslice Rewards program, resulting in over 75000 visits, in less than a year, the successful results have spoken for themselves. Freshslice has quickly established a brilliantly successful Loyalty Program that is growing daily and increasing revenues for Freshslice at the bottom line.

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